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SysEleven Managed VMs- Release Notes

This page details all releases for our SysEleven Managed VMs product, with the most recent updates at the top.

2026-05-01 Feature Release "Managed Microsoft Server"

Version: 1.0.2

What's New

We’ve expanded our Managed VM service offering with support for Microsoft Windows Server-based workloads. This enables customers to run Windows-based systems within SysEleven’s Managed VM operating model, including standardized operating system management, monitoring integration, patch handling and incident support on VM and OS level.

The standard Managed Service scope focuses on the operation of the Windows Server operating system. Extended checks or actions above the operating system layer can be agreed separately through an Operations Handbook.

Key Features

Provisioning & Configuration

  • Installation and basic configuration of Microsoft Windows Server on Managed VMs
  • Preparation of the operating system according to the agreed Managed VM operating model
  • Support for Windows-based workloads within the SysEleven Managed Services portfolio

Managed OS Operations

  • Operation of the Windows Server operating system as part of the standard Managed VM service scope
  • Integration into SysEleven’s central operations and monitoring infrastructure on VM and OS level
  • Patch and update management for the operating system according to the agreed patch processes
  • Incident handling for VM- and OS-level issues within the agreed SLA

Application Scope & Responsibilities

  • Microsoft SQL Server and Office 365 Business Server components can generally be deployed in Managed VM environments
  • These components are not operated as standardized Managed Services by default
  • Application-level administration remains the responsibility of the customer or their administrators
  • This includes configuration, tuning, high-availability design, application-level backup strategies and operational concepts
  • Supporting activities can be agreed individually or documented through an Operations Handbook where required

Known Limitations

Application Operations

  • Microsoft SQL Server and Office 365 Business Server components are not part of the standard Managed Service scope
  • Application-level configuration, tuning, HA design and backup concepts remain the responsibility of the customer
  • Additional operational activities above OS level require individual agreement and documentation, for example through an Operations Handbook

Monitoring & Automation

  • Standard monitoring is limited to VM and operating system level
  • Application-specific monitoring is only available if explicitly agreed and defined
  • Restart policies, escalation paths and event-specific actions are only performed if documented in an Operations Handbook

2025-06-30 Feature Release "Managed MariaDB"

Version: 1.0.1

What's New

We’ve expanded our Managed VM service offering with the introduction of Managed MariaDB. This new feature provides a fully managed and preconfigured MariaDB setup, ideal for users who require a reliable relational database without managing operating system or database operations themselves.

New Capabilities:

Provisioning & Configuration * Automated setup using a tested Puppet module * Default configuration uses InnoDB as the storage engine * Aria and MyISAM are also available as optional engines

Replication Capabilities

  • Primary/Secondary replication supported
  • Galera Cluster for synchronous multi-master setups is

Security & Infrastructure * TLS encryption for database communication * Runs on hardened Linux base images within our OpenStack-based Managed VM platform * Operated exclusively in ISO 27001-certified German data centers (GDPR-compliant)

Backup & Recovery

  • Backups are performed using mariadb-backup (comparable to Percona XtraBackup)
  • Restore procedures follow the existing process used for Percona/MySQL

2025-06-02 Initial Release General Availability (GA)

Version: 1.0.0

What's New

We’re excited to announce the General Availability (GA) of our Managed VM service. Built for customers who need reliable virtual machines without managing infrastructure themselves, this service combines simplicity, performance, and operational support – all operated by us (SysEleven) in our certified data centers.

Features

  • Preconfigured Virtual Machines: Fast provisioning of VMs via self-service interface

  • OpenStack-Based Platform: Virtual machines are provisioned on top of our OpenStack infrastructure

  • Managed Infrastructure: we handle updates, maintenance, and platform reliability

  • Monitoring & Alerting: Integrated health checks and incident response

  • Backup Options: Optional integration with centralized backup solutions

  • High Availability Regions: Available in Düsseldorf and Hamburg

  • GDPR-Compliant: Fully operated in ISO 27001-certified German data centers